KRA Rubbishes Rumours That It Caused Mpesa Shutdown To Integrate Systems

The Kenya Revenue Authority (KRA) has clarified that there is no truth to the rumors of its systems being linked with M-Pesa.

In a recent announcement, the authority dismissed these allegations that had been circulating on different social media platforms since Tuesday, January 9. These speculations gained momentum when Safaricom faced a technical issue impacting M-Pesa services.

This glitch, which lasted about an hour, caused inconvenience to a large number of people who rely on M-Pesa for their transactions.

Subsequent to this technical problem, individuals aligned to Azimio on social media reported as fact that M-Pesa’s temporary shutdown was for its integration with KRA systems.

Some suggested that this was a strategy to track mobile transactions in a bid to improve revenue collection.

Nevertheless, KRA has categorically denied these allegations, labeling them as baseless and misleading.

“The information circulating is completely unfounded,” stated KRA in a portion of their release.
Subsequently, normal service was resumed, and Safaricom extended an apology to the numerous customers who were impacted.

Safaricom confirmed, “All M-PESA functionalities are back online. We regret any inconvenience caused and appreciate your understanding as we resolved the issue.”

Users experienced this disruption through the Safaricom M-PESA App and the Sim Toolkit. Additionally, banks informed their customers about the delay, asking for their patience.

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